Privacy Policy

1 Information We Collect

1.1 Information You Provide

• Registration data: Full name, email address, password
• KYC documents: Government-issued ID (front/back), selfie with document, date of birth, nationality, address, phone number, occupation
• Transaction data: Transfer amounts, recipient details, descriptions
• Support communications: Messages you send to our support team

1.2 Information Collected Automatically

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on the platform
• Login timestamps and session activity

2 How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Verify your identity (KYC compliance)
• Process transactions and deposits
• Send account notifications and security alerts
• Respond to support requests
• Detect and prevent fraud and money laundering
• Comply with legal and regulatory obligations
• Improve our platform and services

3 Information Sharing

We may share your information with:

• Regulatory authorities: When required by law, court order, or government regulation
• Financial institutions: To facilitate your transactions
• Service providers: Email delivery, cloud storage, security vendors — bound by strict confidentiality agreements
• Law enforcement: In cases of suspected fraud or criminal activity

We do not share your data with advertisers or data brokers.

4 Data Security

We implement industry-standard security measures including:

• All passwords hashed using bcrypt with 12 salt rounds
• JWT tokens with 7-day expiry for session management
• HTTPS encryption for all data in transit
• PostgreSQL database hosted on Neon with SSL encryption
• Rate limiting to prevent brute-force attacks
• KYC documents stored securely with access restricted to verified admins

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5 Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account:

• Transaction records are retained for 7 years for regulatory compliance
• KYC documents are retained for 5 years after account closure
• Email addresses are retained to prevent re-registration fraud
• All other personal data is deleted within 90 days

6 Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain processing of your data

To exercise any of these rights, contact us at privacy@fundrayzerglobal.com.

7 Cookies

We use essential cookies and browser local storage to maintain your session. We do not use advertising or tracking cookies. For full details, please see our Cookies Policy.

8 Children's Privacy

Our Services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9 International Transfers

Your information may be stored and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for any international data transfers.

10 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

11 Contact Us

For privacy-related questions or requests: